Frequently Asked Question
What is Kite Mobile?
Kite Mobile is ONE SIM FOR ALL YOUR CALLING NEEDS that offer
pay as you go and monthly plans in UK. We aim to provide
customers with the best-quality service possible. The Kite
Mobile is constantly evolving and expanding to meet the
demands of 21st century communications. With Kite Mobile you
can benefit from high-quality, cost-effective communications
anywhere in the world.
How does it work?
It is simple, just insert your USIM cards into a 3G handset
and start making calls.
What Mobile Handset?
You can use any unlocked 3rd Generation Support phone.
Please email our customer services team on email@example.com
if you are unsure about your handset.
How to Top Up your balance?
You can buy your Top Up vouchers from any pay point or pay
through credit card/ debit card through our website.
Where to buy Kite Mobile SIM?
Kite Mobile SIM cards and top-up vouchers are available from
many shops throughout the UK.
How to make international calls?
When it comes to making international calls, Kite Mobile
works in the same way as other mobiles or fixed line phones.
Simply dial the number you need, 00 followed by your country
code, then your area code and then the phone number and
press the dialer button. Instead of a 00 you can also use a
How to send international SMS?
Kite Mobile works in the same way as other mobiles when it
comes to sending international text messages. Simply text 00
followed by your country code, then your area code and then
the phone number and presses the dialer button. Instead of a
00 you can also use a "+".
What is the Tariff Plan?
What are your Pay Monthly Plans?
What are Kite Mobile Important
Voice Mail 123
Top Up 32111
Customer Services 32100
Balance Inquiry 32156
How much does it cost to access
To access your voicemail from your Kite Mobile please dials
123. Calls to access the voicemail are charged at 15p/min.
What is needed for International
Balance and Top-Up
To check your balance dial 32156
It is best to top-up before you leave, but you can also get
top up through the Kite Mobile website.
How do I contact the Customer
When the SIM does expire?
We automatically deactivate SIM cards if you do not use them
to make a call or send a text for more than 60 days.
Unfortunately these SIM cards cannot be reconnected and the
mobile number also stops being available for you to use
after this time.